4 Tips on r? Receipt of goods at the opening of Incoming A Dollar Store
Those who are opening a dollar store will soon find there are so many tasks to perform, yet so little time to complete all of them. There are customers to help, daily sales to tally, bank deposits to make, floors to be cleaned, and so much more. At times it’ll see that you are being pulled one-hundred different ways - all at the same time. Prioritizing the most important tasks becomes easier after your store has been open for awhile. In the meantime be sure to take the time to understand the impact of the priorities you set. For example, speaking with the meter reader about installing a new meter can be done at any time, while helping a customer who is ready to pay for a cart overflowing with merchandise needs to take priority. One of your top priorities should be handling incoming freight as it arrives. In this article I present 4 tips about receiving incoming merchandise when opening a dollar store.
1) Start by counting the number of boxes on an incoming load. The number of cartons should match what is listed on the bill of lading provided by the driver. This count should occur before the driver leaves. If the driver is present you can validate immediately recount together. You can also make an instant claim with the driver verifying the shortage.
2) Inspect the boxes for signs of damage. Your inspection can occur while taking the box tally. Examples of damage you might see include crushed boxes, boxes cut open, as well as forklift and other handling damaged boxes. Since the driver is present, you once again have validation from a company representative that you are representing a true problem.
3) Next begin the receiving process. Be sure to check item counts and item numbers on all sealed, full cases first. Most firms include the packing slip either enclosed in an envelope on the plastic-wrapped pallet, or inside of a carton. Both the item number and the quantity on the box should match your packing slip.
4) Repeat this check-in procedure with merchandise you bought in less than full case lots. Broken cases will take longer to verify, but this is often time well-spent as errors can be easily made.
If you are opening a dollar store any missing or damaged cartons should be reported to the freight hauler immediately. Each will have a slightly different set of requirements for receiving credit. Be sure you follow them exactly as stated. You’ll receive an authorization number and other information that you’ll be asked to submit for credit. Damaged or missing merchandise inside containers must be reported to the supplier. Again, each has a specific process they expect you to follow. Do exactly as requested or risk not receiving credit.
Whenever possible be sure to report issues immediately. This can save you much time, frustration and expense. These time and expense costs can become so frustrating that it is often better to just sell damaged merchandise at a discount in your store. Even better, donate useable but damaged merchandise to a local charity.
To your dollar store business success!
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